Customer service concept: Customer satisfaction is our value of existence.

We cannot fulfill our value without customers’ satisfaction. Enterprise with no value cannot survive any longer. So we must provide the customer with sincere, active, professional, efficient, comprehensive and humanist service. And we should take customers’ satisfaction as our purpose. Customer satisfaction is our value of existence.

Sincere — Dedication to customer service.

Active — We should not only meet customers’ demands in time, but systematically solve possible problems for users though an implementation of a complete service plan.

Professional —Strictly abide by the commitment of our services. We would provide the user professional service according to the prospective service items, service standard and service procedure.

Efficient — Service must be efficient, not just a resounding slogan. All stuffs of the company have a high service sense, and the company has an institution which connected with stuffs’ personal interest to ensure the high quality service.

Comprehensive — The service is comprehensive, including the technical service and quality service, and other fields connected to these two services.

Humanist — Voiding cold service mode, we try to let the customers have the feeling of spring breeze.